Privacy Policy

1. Introduction

The Tech End Solutions ("TTES", "we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thetechend.com or engage with our services.

We work with clients across Australia, the United States, and India through a network of channel partners. We are committed to handling your personal information responsibly and in accordance with globally recognised data protection principles.

2. Information We Collect

We may collect the following types of personal information:

• Contact information: name, email address, phone number, company name
• Professional information: job title, LinkedIn profile, resume/CV, employment history
• Communication records: messages you send via our contact form or email
• Usage data: pages visited, browser type, IP address, referring URLs (via Google Analytics)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and communicate about our services
• Match candidates with suitable employment opportunities
• Present candidate profiles to potential employers (with your consent)
• Improve our website and services through analytics
• Comply with legal and regulatory obligations
• Send relevant updates or resources you have requested

We will never sell your personal information to third parties.

4. Information Sharing

We may share your information with:

• Client companies: when you are a candidate and have consented to representation
• Service providers: email delivery (Resend, USA), analytics (Google Analytics, USA), and hosting (Vercel, USA). These providers are bound by data processing agreements.
• Legal authorities: when required by law or court order

Cross-border disclosure (APP 8): Some of our third-party service providers are located in the United States. By using our website or submitting a contact inquiry, you acknowledge that your personal information may be transferred to, stored, and processed in the United States. We take reasonable steps to ensure these overseas recipients handle your information in a manner consistent with the Australian Privacy Principles. Where we cannot guarantee such compliance, we will seek your express consent before any such transfer.

5. Cookies & Analytics

We use Google Analytics 4 to understand how visitors interact with our site. This involves the use of cookies and may transfer data to Google's servers in the United States. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Candidate data is typically retained for up to 3 years unless you request deletion earlier.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Withdraw consent for future communications
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us at info@thetechend.com.

8. Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Continued use of our website following any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: